The reason we’re able to offer steep discounts for our yearly plans is that we pre-purchase resources, site-locked blocks of hours for internal use and licenses with multiple providers. Those are boutique legal providers used internally and/or legal software provider that are necessary for our ongoing support of your accessibility and issues mitigations. For that reason, pro-rated refunds for our yearly plans are not available.

In case of technical issues, our general technical support will be more than happy to help diagnose and fix any potential conflict you may find with your theme or site.

Are refunds available?

Are yearly refund available?

Can I get a refund if I get a technical issue?